Below is the procedure to collect support materials: 1. Login to control station using putty or terminal 2. [nasadmin@ ~]$ cd /nas/tools 3. [nasadmin@ tools]$ ./collect_support_materials 4. [nasadmin@ ~]$ cd /nas/var/emsupport (location where the support materials are collected) 5. [nasadmin@ emcsupport]$ ll Attach the latest set of support materials to the service request.